Ordering and delivery
At Hazel & May, we are committed to offering you the best quality at the best price!
Our goal is to provide you with the best delivery options, wherever you are in the world. Every day, we ship hundreds of orders to our international customers, ensuring reliable, high-quality service.
The ordering process consists of two steps:
1. Processing time:
Once your order has been accepted, it is carefully checked and prepared. All orders are shipped within 24 hours of receipt by our teams.
2. Delivery time:
This is the time it takes to deliver the parcel to the destination address. Delivery usually takes between 3 and 10 working days.
Free delivery
We cover the shipping costs for every order. All our products are delivered at no extra cost.
Taxes and customs duties
You are responsible for all taxes, duties and charges applied by the jurisdiction to which the products are shipped. This includes VAT, local taxes and customs duties.
Order tracking
After placing your order, you can track the delivery of your parcel using our Track & Trace tool.